We want you to feel confident in your purchase. That’s why ProstaVive offers a 180-day money-back guarantee on all orders. If you’re not completely satisfied, you can return your product within 180 days of the delivery date to request a full refund.
How to Start a Return
To initiate a return, simply send the product back to the return address listed below. Once we receive the item and confirm its condition, we’ll begin processing your refund.
- Be sure to submit your refund request within 180 days of receiving your order.
- Please verify the shipping date listed on the product package as part of your return process.
Return Address:
19655 E 35th Dr #100, Aurora, CO 80011, USA
Refund Request Email:
support@prostavive.org
Important Notes About the Return Process
- Return shipping fees may not be covered. While the vendor often assumes the cost, ProstaVive is not responsible for shipping expenses or refund fulfillment.
- Returns must be properly packaged and shipped to the correct address to qualify for reimbursement.
Steps to Request a Refund
Step 1: Complete the return and refund form included in your shipment.
Step 2: Ship the product to the provided return address.
Step 3: Once your return is received, we’ll verify the condition and process your refund. You’ll receive a confirmation email once the refund is approved and issued.
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